Website owner, the offering, and Binding of Terms
This website is owned and operated by Roll The Dice Cornwall C.I.C.. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information and services, including goods, offered by Roll The Dice Cornwall C.I.C.. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
Key commercial Terms offered to customers
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
Return and refund policy
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: services through our online booking system.
Liability for Supplementary Costs Due to Delayed, Lost, or Misrouted Orders
1. Introduction
At Roll The Dice Cornwall C.I.C., we strive to ensure the timely and accurate delivery of all orders. However, we recognize that delays, losses, or misrouting of orders may occasionally occur. This policy outlines our liability regarding any supplementary costs incurred by customers due to such incidents within the United Kingdom.
2. Scope
This policy applies to all customers who purchase goods from Roll The Dice Cornwall C.I.C. and experience delays, losses, or misrouting of their orders.
3. Liability
3.1 Delayed Orders:
In the event of a delayed order, Roll The Dice Cornwall C.I.C. will make every reasonable effort to provide an estimated new delivery date. Roll The Dice Cornwall C.I.C. is not liable for any supplementary costs incurred by the customer due to the delay, including but not limited to loss of income, travel expenses, or any other indirect costs.
3.2 Lost Orders:
If an order is confirmed as lost by our delivery partner, Roll The Dice Cornwall C.I.C. will either replace the order at no additional cost or offer a full refund, based on the customer's preference. Roll The Dice Cornwall C.I.C.is not responsible for any supplementary costs incurred by the customer as a result of the lost order.
3.3 Misrouted Orders:
Should an order be misrouted, Roll The Dice Cornwall C.I.C. will coordinate with the delivery partner to redirect the order to the correct address as soon as possible. Roll The Dice Cornwall C.I.C.will not be liable for any supplementary costs incurred by the customer due to the misrouting, including additional delivery fees, time off work, or other related expenses.
4. Customer Responsibilities
Customers are responsible for providing accurate delivery information and ensuring availability to receive the order at the specified address. Customers must promptly report any delays, losses, or misrouting to our customer service team to facilitate timely resolution.
5. Contact Information
For any queries or issues regarding delayed, lost, or misrouted orders, customers should contact our customer service team at rollthedicecornwall@gmail.com
6. Amendments
Roll The Dice Cornwall C.I.C. reserves the right to amend this policy at any time. Any changes will be communicated through our website and will be effective immediately upon posting.
7. Governing Law
This policy is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
By placing an order with Roll The Dice Cornwall C.I.C., customers agree to the terms outlined in this policy.
Retention of right to change offering
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Preference of law and dispute resolution
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of The United Kingdom of Great Britain and Ireland, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Truro, Cornwall. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.